Official APIs only
Clio connects through the Meta WhatsApp Cloud API and the Instagram API. It does not use WhatsApp Web automation, unofficial gateways, or ways around Meta’s verification.
About Clio
About Clio.
Clio is a multi-channel business messaging, CRM and automation platform, made in India and available at clio.co.in. It gives teams a shared WhatsApp and Instagram inbox, a customer CRM, visual workflow automation, broadcast campaigns, AI-assisted conversations and analytics, built on Meta’s official WhatsApp Cloud API and Instagram API.
The name
What Clio stands for
CCustomer
LLifecycle
IIntelligence
OOptimization
The name describes the job: understand every customer across their whole lifecycle — from the first message to the tenth reorder — and run the next step before anyone has to chase it.
How we build
What Clio will and won’t do
No markup on Meta charges
Meta bills WhatsApp messaging to your own account at its published rates. Your Clio subscription covers the platform, and nothing more. See pricing.
Honest numbers
When data isn’t available, Clio analytics shows a dash rather than a misleading zero.
Your data stays yours
Your WhatsApp Business Account, templates and customer relationships remain under your ownership, and contacts can be exported at any time.
Consent respected
Opt-outs are honoured across campaigns and automations — a customer who says STOP stops hearing from you.
Security by default
Credentials are encrypted, webhooks are signature-verified, access is role-based, and rate limiting and account lockout are always on.
Good to know
Clio and other companies named Clio
Clio at clio.co.in is an independent product. It is not affiliated with other companies or products that share the Clio name, such as legal practice-management software, and it is not affiliated with, endorsed by or sponsored by Meta Platforms, Inc. Questions? Contact the Clio team.
Your WhatsApp operation shouldn’t
depend on one person’s phone.
Give your team one place for conversations, customer data, automation, and follow-ups.
Meta-verified business required · Official Meta WhatsApp Cloud API · Meta messaging charges billed separately
Prefer to talk first? support@clio.co.in